Frequently Asked Questions

​​FAQ

  • You can wear glasses on the photo, but you must make sure that your eyes are clearly visible and there shouldn’t be any glare on the glasses.
     

  • Tinted glasses and the sunglasses will be rejected by the authority.
     

  • Also, if there is a red eye effect or red eye alterations, your application will not be accepted by the authority.
     

  • They will not accept any head coverings or hats except some is wearing it for religious beliefs or medical reasons. Make sure that the face is clearly visible and doesn’t cast any shadows on the face of the applicant.
     

  • You can wear down your hair.
     

Regulations for Babies 
 

The rules for the babies are same. Just make sure that the photo consists of only the face and shoulders of the baby and there shouldn’t be any hands of the parents. And in case of newborn babies, you can follow certain things like:
 

  • A white blanket is placed on the background of their seat, behind their head. This sometimes can take a significant amount of extra time that is why we charge $15 for infants who are unable to sit on their own.  Often the photographer needs to wait for the child to make eye contact with the photographer and not have a smile.  This is sometimes a challenge as infants do not have the skills to pose for a Government Photo. Despite how challenging this sounds, we do get it done!   All we need is your patience and it will happen. 
     

  • There shouldn’t be any shadows around the ears, on the face and shoulder; and in the background.
     

The authority is aware of the fact that it is not easy to get a neutral facial expression of the new born baby and for that reason they will allow certain infant expressions.